mmummo's room

Dominican digital artist and aspiring animator

Commission status
OPEN

Slots available

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(Note: If you send in the request form before I’m able to close it, you will be put on hold until I clear the current list and open a new one!)

How to order

You will send me an e-mail or DM to any of my social media listed on this page.
The contents of the message should be the following:

  1. Your name/nickname

  2. Your e-mail

  3. How many characters/pets

  4. Any specific wishes/details you want included

  5. References: You are required to provide me with reference images, as this is a very important step for me to accurately visualize and create your request! This is more specifically required for detailed and complex designs and very especific poses, and to avoid unecessary back and forth!

  6. Size and format in which you want your commission (eg. size: 210 x 297 mm; format: JPEG)

  7. And a small sentence at the end that says as follows: "By sending this order I confirm that I have read and accept the terms of service for commissioning 'MMUMMO'".

Terms of service

By purchasing a commission from me (mmummo) you agree to be purchasing my services only. If you have any issue with any of the below conditions, they may be changed if discussed with me prior to paying for your commissioned piece.These terms apply to private commissions only. This information is NOT applicable for commercial work, therefore the art can only be used for the client’s personal purposes.Please read carefully!

General terms

  1. All drawings may or will include a subtle sign that you may not remove.

  2. I might record the drawing process and post it on my social media.

  3. Prices are subject to change based on demand or customer's budget.

  4. I have the right to reject any order that I do not feel comfortable drawing for any reason.

Payment

  1. Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

  2. Currency accepted is USD and will be paid through PayPal ONLY.

  3. Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

  4. I will wait for your payment maximum 7 days, if by then the payment isn’t sent your slot will be canceled.

Process and delivery

  1. I will notify you when I have started on your commission and you.

  2. You have 5 days since I start of the commission to ask for a refund, if not, you lose the rights for one (see point further below for more info on refunds)

  3. The amount of reviews depends on the complexity of the work.

  4. While I'm working on your commission I will make reviews with you to make sure I make it just right for you!

  5. During the reviews, you will see work-in-progress and these images will usually include a watermark and be smaller than the finished piece.

  6. The time it takes to finish your commission varies from 1 week - 1 month depending on factors such as health, the complexity of the commissioned piece, other work and personal stuff.

  7. If anything comes up that will slow the progress of the initially estimated delivery time I will let you know as soon as posible.

  8. Once the piece is finished you will receive the full-resolution image. Note that there is no physical product (see more info on this below).

Revisions

  1. A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

  2. The amount of the extra charge depends on the change you want me to make and is usually based on my hourly wage (3,75 USD).

Copyright/usage policy

I, mmummo (the artist), claim the rights to the produced drawing, not the customer. Therefore:

  1. I reserve the full rights to the image and it's use/distribution unless agreed upon otherwise.

  2. I reserve the right to cancel and refund the order at any time for any reason.

  3. I retain all copyrights over the commissioned artwork.

  4. I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

The customer is allowed to:

  1. Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc. only if you give me credit.)

  2. Print the artwork (for personal use) and claim the character(s) as their own, but not the artwork itself.

  3. Use the artwork on their Youtube channel and in monetized videos as long as the artwork itself is not the main subject for the earnings.

The following is considered copyright infringement:

  1. Reproducing/using the copyrighted artwork commercially - means making money off it in any way.

  2. Claiming the artwork as your own

  3. Removing my signature from the artwork

  4. Altering the artwork without my consent

Customer satisfaction

  1. I will do everything I can to make my customers happy!

  2. If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.

  3. I am willing to change some of my terms for you if you ask before I start on your commission. If you, e.g., do not want me to post your art anywhere, we can discuss this.

Refund/cancellation policy

  1. The buyer is not allowed a refund after 5 days have passed since I have started working on the commission.

  2. If you cancel your order before 5 days since I started it, you can get a full refund.

  3. If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

  4. If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

(Note: If the buyer breaks any of the points stated above they will lose all the beforementioned rights to the artwork commissioned by me, mmummo (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.)

What do you get

  1. Insight and involvement in all of the creative process.

  2. Full-resolution (DPI 300) file (you chose the file size) of final drawing. Final file formats are usually PNG or JEPG.

Examples